What’s a community product, and why does it matter?
7 Min
Digital Products
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![A collage showing three images of the pet medication app Koala. One image features a phone displaying a "Pet medication made easy" screen with a person holding a dog. Another image shows the checkout screen for pet medication. The third image shows a medication box and pills.]()
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![A collage of 12 Vogue magazine covers featuring various models and celebrities.]()
What we learned from building community products for iconic media brands
6 Min -
![Three smartphone screens displaying the movie and TV show tracking app Marathon. The first screen shows browsing categories and trending shows. The second screen lists the user's watchlist. The third screen displays a discussion forum about a show.]()
How a Start-Up Founder Manages Its Backlog
3 Min -
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How We Power Lovable Products with User Insights
3 Min -
![Illustration showing a group of silhouetted people near a railing, with a mountain range in the background. A large graphics card is mounted on a pole like a sign, and there's a "Scenic Overlook" sign pointing at the graphics card.]()
Your GPU is a Place
7 Min -
![A collage of images highlights a campaign against gun violence. Central to the collage is a page from the Everytown website about U.S. gun safety policies. Surrounding this are photos of activists in red shirts, campaign visuals with slogans, and a large group raising hands in support.]()
Using Data Visualization to Drive Change
5 Min -
![A five-step order process for Koala with steps labeled as Account, Shipping, Pets & Vets, Payment, and Review. Each step shows a mockup of the interface with fields and buttons specific to that stage in the process.]()
Building a Multi-Step Checkout Form from Scratch
4 Min -
![An illustration of a person with dark skin and a high bun hugging a child with dark skin and short hair. The person is wearing a purple shirt and orange earrings, and the child is wearing a blue shirt. They both have their eyes closed.]()
Making Service Journalism into a Product
3 Min -
![A page from Brigham and Women's Hospital Covid Protocols app presenting COVID-19 clinical guidelines.]()
Why Google Docs was the right CMS for doctors treating COVID-19 patients
3 Min -
![A smartphone with a 3D holographic projection of a sports stadium emerging from its screen. The stadium is surrounded by floating emoticons, including exclamation points, speakerphones, and angry faces.]()
Designing deeper fan experiences
4 Min -
![Three mobile screens display a COVID-19 contact tracing app. The first screen prompts to enable Bluetooth for tracking. The second screen explains crossing paths with others. The third screen shows no known contact has been made with infected individuals.]()
How we built a contact tracing app — and galvanized a group of global volunteers
5 Min -
![Three smartphone screens displaying pages on the COVID-19 Protocols app. The first screen shows a list of protocols; the second screen details "Clinical Course, Prognosis, and Epidemiology"; the third screen features a search bar to look up protocols.]()
How we built a COVID-19 app that helps doctors save lives
3 Min
